FAQ

Encox employs a rigorous screening process to select highly skilled professionals. Additionally, we implement continuous training and quality checks to ensure our services meet the highest standards of excellence.

Yes, Encox offers flexible engagement models that cater to both short-term projects and long-term support, allowing businesses to choose the service that best fits their needs.

Getting started is simple. Fill out a form on our website to provide some basic details about your needs, join a discovery call to discuss your specific requirements, and then we'll proceed with onboarding to match you with the best-suited assistant.

Yes, we have virtual assistants who specialize in various industries. During the matching process, we ensure that your assistant has the relevant industry knowledge and experience to meet your business requirements.

Encox stands out for its personalized approach, high-quality talent pool, and commitment to leveraging the latest technologies to provide efficient and effective support to businesses worldwide.

Encox takes data security and confidentiality seriously. We implement robust security measures, including data encryption and NDAs, to protect your information.

Absolutely. We encourage direct communication between clients and their virtual assistants to ensure clarity, efficiency, and a seamless working relationship.

No, Encox prides itself on transparency. There are no setup fees or hidden costs. We discuss all fees upfront during the consultation phase. Our payment model is subscription based and straight forward.

We tailor our services through a detailed discovery process, understanding your specific business needs, and matching you with an assistant or team that has the right skills and experience.

Encox provides access to project management tools and regular reports to track progress and ensure tasks are completed efficiently and to your satisfaction.

Yes, our global team of virtual assistants can provide support across various time zones, offering flexibility to meet the scheduling needs of your business.

Encox has strict confidentiality and non-disclosure policies in place. Virtual assistants are required to sign NDAs, ensuring your business information remains confidential.

Encox values your feedback. You can provide feedback directly through your project manager, via email, or through our customer service portal. We use your feedback to continually improve our services and client experience.

Encox employs a meticulous onboarding process that includes understanding your team dynamics, communication preferences, and workflow. We then provide tailored training to our virtual assistants, ensuring they can integrate seamlessly with your existing team and contribute effectively from day one.